Privacy policy regarding services of Mindhive Oy

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Privacy policy

We have updated our privacy policy on January 22, 2024

Table of contents

Your privacy is important to us

Mindhive Oy is committed to protecting the privacy of our service users and adheres to data protection legislation and good data protection practices in our operations. This privacy policy explains how we process personal data when you use our website www.mindhive.fi or interact with us in other ways.

This privacy policy describes the personal data we collect, the purposes for which they are used, to whom the data may be disclosed, and how we protect your information. Additionally, we inform you about your rights as a registered user and how you can exercise them.

We have strived to make this statement as clear and understandable as possible. If you have any questions about our privacy practices or the processing of your personal data, please contact us at support@mindhive.fi

Please remember that our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, so we recommend that you also review their privacy policies.

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Mindhive Oy is committed to protecting the privacy of our service users and adheres to data protection legislation and good data protection practices in our operations. This privacy policy explains how we process personal data when you use our website www.mindhive.fi or interact with us in other ways.

This privacy policy describes the personal data we collect, the purposes for which they are used, to whom the data may be disclosed, and how we protect your information. Additionally, we inform you about your rights as a registered user and how you can exercise them.

We have strived to make this statement as clear and understandable as possible. If you have any questions about our privacy practices or the processing of your personal data, please contact us at support@mindhive.fi

Please remember that our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, so we recommend that you also review their privacy policies.

Back to the top

Mindhive Oy is committed to protecting the privacy of our service users and adheres to data protection legislation and good data protection practices in our operations. This privacy policy explains how we process personal data when you use our website www.mindhive.fi or interact with us in other ways.

This privacy policy describes the personal data we collect, the purposes for which they are used, to whom the data may be disclosed, and how we protect your information. Additionally, we inform you about your rights as a registered user and how you can exercise them.

We have strived to make this statement as clear and understandable as possible. If you have any questions about our privacy practices or the processing of your personal data, please contact us at support@mindhive.fi

Please remember that our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, so we recommend that you also review their privacy policies.

Back to the top

Mindhive Oy is committed to protecting the privacy of our service users and adheres to data protection legislation and good data protection practices in our operations. This privacy policy explains how we process personal data when you use our website www.mindhive.fi or interact with us in other ways.

This privacy policy describes the personal data we collect, the purposes for which they are used, to whom the data may be disclosed, and how we protect your information. Additionally, we inform you about your rights as a registered user and how you can exercise them.

We have strived to make this statement as clear and understandable as possible. If you have any questions about our privacy practices or the processing of your personal data, please contact us at support@mindhive.fi

Please remember that our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, so we recommend that you also review their privacy policies.

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Data controller and contact information

Data controller

The data controller is Mindhive Oy. We are responsible for ensuring that your personal data is processed lawfully and securely.

Contact information

If you have any questions about the processing of your personal data or wish to exercise your rights as a registered user, you can contact us as follows:

Email: support@mindhive.fi

Phone: +358 44 978 4000

Postal Address: Mindhive Oy, Maaherrankatu 22 M 5 A, 50100 Mikkeli

Your privacy is important to us, and we are committed to responding to your data protection queries as soon as possible and at the latest within one month of your contact.

Data protection officer

The data protection officer for Mindhive Oy is Ville Venäläinen. You can contact the data protection officer regarding any issues related to our data protection practices and the processing of your personal data.

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Basis and purposes of personal data collection

Collected personal data

We collect personal data through various channels, enabling us to offer and develop our services, communicate with customers, and comply with legal requirements. The collection of information varies depending on how you interact with us.

Examples of collected data by channel include:

Website: When you use our website, we collect information such as your browsing history on mindhive.fi, your IP address, and data collected through cookies.
Customer service: If you contact our sales or customer service, we collect information such as your name, contact details, and the reason for contact.
Email marketing: When you subscribe to our newsletter or communicate with us via email, your email address is recorded in our system.
Events: When you participate in our events, we may collect information such as your name, contact details, and interests.

Purposes of personal data use

We use personal data for the following purposes:

To offer and develop our services
For communication and customer service
For marketing, research, and analysis
To comply with laws and regulations

All collection and processing of personal data are in accordance with applicable laws, such as the General Data Protection Regulation (GDPR).

Mandatory data collection

In certain situations, the use of Mindhive Oy's services requires the provision of specific personal data. These data are mandatory for providing services or benefiting from certain functionalities. Examples of mandatory personal data include:

Newsletter subscription and event participation: Name, email address, and possibly other contact information.
Order process: Name, address, payment transaction details, and other necessary information for order fulfillment.
Customer service: Customer's name and other contact-related information.

Processing of voluntary data

Additionally, we may request other voluntary personal data that help us tailor our services and communication more effectively to user needs. Users always have the option to decide whether they want to provide this additional information.

Third-Party tools

We use third-party tools for collecting and processing personal data. These tools are an integral part of providing our services, managing customer relationships, and website functionality:

Google-palvelut: Used for customer communication, video calls, and project documentation.
Google Analytics: An analytics tool used to monitor our website's visitor traffic and behavior.
HubSpot: CRM system for customer relationship management and marketing.
Lucky Orange: Used for analyzing website user experience.
Typeform: Used for surveys and forms on our website
Slack: For internal communication and closed communication channels in customer projects.
Framer: For website design and implementation.
Calendly: For managing meetings and appointments.
ClickUp: For project management and as a CRM system.

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Collected personal data

We collect personal data through various channels, enabling us to offer and develop our services, communicate with customers, and comply with legal requirements. The collection of information varies depending on how you interact with us.

Examples of collected data by channel include:

Website: When you use our website, we collect information such as your browsing history on mindhive.fi, your IP address, and data collected through cookies.
Customer service: If you contact our sales or customer service, we collect information such as your name, contact details, and the reason for contact.
Email marketing: When you subscribe to our newsletter or communicate with us via email, your email address is recorded in our system.
Events: When you participate in our events, we may collect information such as your name, contact details, and interests.

Purposes of personal data use

We use personal data for the following purposes:

To offer and develop our services
For communication and customer service
For marketing, research, and analysis
To comply with laws and regulations

All collection and processing of personal data are in accordance with applicable laws, such as the General Data Protection Regulation (GDPR).

Mandatory data collection

In certain situations, the use of Mindhive Oy's services requires the provision of specific personal data. These data are mandatory for providing services or benefiting from certain functionalities. Examples of mandatory personal data include:

Newsletter subscription and event participation: Name, email address, and possibly other contact information.
Order process: Name, address, payment transaction details, and other necessary information for order fulfillment.
Customer service: Customer's name and other contact-related information.

Processing of voluntary data

Additionally, we may request other voluntary personal data that help us tailor our services and communication more effectively to user needs. Users always have the option to decide whether they want to provide this additional information.

Third-Party tools

We use third-party tools for collecting and processing personal data. These tools are an integral part of providing our services, managing customer relationships, and website functionality:

Google-palvelut: Used for customer communication, video calls, and project documentation.
Google Analytics: An analytics tool used to monitor our website's visitor traffic and behavior.
HubSpot: CRM system for customer relationship management and marketing.
Lucky Orange: Used for analyzing website user experience.
Typeform: Used for surveys and forms on our website
Slack: For internal communication and closed communication channels in customer projects.
Framer: For website design and implementation.
Calendly: For managing meetings and appointments.
ClickUp: For project management and as a CRM system.

Back to the top

Collected personal data

We collect personal data through various channels, enabling us to offer and develop our services, communicate with customers, and comply with legal requirements. The collection of information varies depending on how you interact with us.

Examples of collected data by channel include:

Website: When you use our website, we collect information such as your browsing history on mindhive.fi, your IP address, and data collected through cookies.
Customer service: If you contact our sales or customer service, we collect information such as your name, contact details, and the reason for contact.
Email marketing: When you subscribe to our newsletter or communicate with us via email, your email address is recorded in our system.
Events: When you participate in our events, we may collect information such as your name, contact details, and interests.

Purposes of personal data use

We use personal data for the following purposes:

To offer and develop our services
For communication and customer service
For marketing, research, and analysis
To comply with laws and regulations

All collection and processing of personal data are in accordance with applicable laws, such as the General Data Protection Regulation (GDPR).

Mandatory data collection

In certain situations, the use of Mindhive Oy's services requires the provision of specific personal data. These data are mandatory for providing services or benefiting from certain functionalities. Examples of mandatory personal data include:

Newsletter subscription and event participation: Name, email address, and possibly other contact information.
Order process: Name, address, payment transaction details, and other necessary information for order fulfillment.
Customer service: Customer's name and other contact-related information.

Processing of voluntary data

Additionally, we may request other voluntary personal data that help us tailor our services and communication more effectively to user needs. Users always have the option to decide whether they want to provide this additional information.

Third-Party tools

We use third-party tools for collecting and processing personal data. These tools are an integral part of providing our services, managing customer relationships, and website functionality:

Google-palvelut: Used for customer communication, video calls, and project documentation.
Google Analytics: An analytics tool used to monitor our website's visitor traffic and behavior.
HubSpot: CRM system for customer relationship management and marketing.
Lucky Orange: Used for analyzing website user experience.
Typeform: Used for surveys and forms on our website
Slack: For internal communication and closed communication channels in customer projects.
Framer: For website design and implementation.
Calendly: For managing meetings and appointments.
ClickUp: For project management and as a CRM system.

Back to the top

Collected personal data

We collect personal data through various channels, enabling us to offer and develop our services, communicate with customers, and comply with legal requirements. The collection of information varies depending on how you interact with us.

Examples of collected data by channel include:

Website: When you use our website, we collect information such as your browsing history on mindhive.fi, your IP address, and data collected through cookies.
Customer service: If you contact our sales or customer service, we collect information such as your name, contact details, and the reason for contact.
Email marketing: When you subscribe to our newsletter or communicate with us via email, your email address is recorded in our system.
Events: When you participate in our events, we may collect information such as your name, contact details, and interests.

Purposes of personal data use

We use personal data for the following purposes:

To offer and develop our services
For communication and customer service
For marketing, research, and analysis
To comply with laws and regulations

All collection and processing of personal data are in accordance with applicable laws, such as the General Data Protection Regulation (GDPR).

Mandatory data collection

In certain situations, the use of Mindhive Oy's services requires the provision of specific personal data. These data are mandatory for providing services or benefiting from certain functionalities. Examples of mandatory personal data include:

Newsletter subscription and event participation: Name, email address, and possibly other contact information.
Order process: Name, address, payment transaction details, and other necessary information for order fulfillment.
Customer service: Customer's name and other contact-related information.

Processing of voluntary data

Additionally, we may request other voluntary personal data that help us tailor our services and communication more effectively to user needs. Users always have the option to decide whether they want to provide this additional information.

Third-Party tools

We use third-party tools for collecting and processing personal data. These tools are an integral part of providing our services, managing customer relationships, and website functionality:

Google-palvelut: Used for customer communication, video calls, and project documentation.
Google Analytics: An analytics tool used to monitor our website's visitor traffic and behavior.
HubSpot: CRM system for customer relationship management and marketing.
Lucky Orange: Used for analyzing website user experience.
Typeform: Used for surveys and forms on our website
Slack: For internal communication and closed communication channels in customer projects.
Framer: For website design and implementation.
Calendly: For managing meetings and appointments.
ClickUp: For project management and as a CRM system.

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Basis for personal data processing

The basis for processing the personal data we collect depends on the type of activity your personal data is used for. Below are the most common processing bases and their application scenarios at Mindhive Oy:

Consent: We use your consent as the basis for processing personal data, for example, in marketing communications or when collecting data through cookies on our website. You can withdraw your consent at any time through the website's cookie settings and in relation to marketing communications by contacting us via email at support@mindhive.fi

Contractual relationship: When you are our customer or supplier, processing your personal data is necessary for the execution of the contract. This includes order processing, delivery, and payment transactions.

Legal obligations: In certain cases, we are required to process your personal data in accordance with legal requirements. This includes, for example, tax and accounting obligations.

Legitimate interest: Some personal data processing is based on a legitimate interest, such as developing our website, preventing fraud, or analyzing business operations. In such cases, we ensure that processing is balanced against your privacy rights.

Security and fraud prevention: Data analysis for identifying and preventing security threats and fraud.
Business analysis and development: Collecting and analyzing data to develop business, improve service quality, and develop new services.

This list is not exhaustive, and in certain situations, we may use other bases for processing your personal data. We always use the most appropriate basis for the situation and ensure that the processing is lawful and proportionate.

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Cookie usage

We use cookies on our website to enhance user experience, analyze site usage, and support marketing efforts. Cookies are small text files stored on your device when you visit our website. They help us gather information that aids in understanding how users engage with our site and how we can improve our services.

Consent and management

When you first visit our website, our cookie banner provides you with the option to accept all cookies or only essential cookies. You can manage your cookie consents and change your settings at any time through the website's cookie settings.

If you choose to reject non-essential cookies, the basic functionalities of our website will remain, but some features or functions may not be available. You can also completely disable cookies through your browser settings, but this may affect the functionality of the website.

Cookie policies and third parties

Certain cookies on our website are from third parties, such as advertising networks or analytics services. These third parties may use cookies to collect information about your online behavior and provide targeted advertising. These third parties manage the information they collect in accordance with their own privacy policies. Our website uses cookies from the following third parties:

Google Analytics: Used to collect anonymous information about site behavior. This includes data such as the number of users, the number of pages visited, and the duration of visits.
HubSpot: Utilized for customer relationship management and tracking marketing campaigns. HubSpot collects information such as user contact details and interactions with marketing materials.
Lucky Orange: Used to analyze website usability and enhance user experience. It collects data such as the user's navigation on the site and clicks.
Typeform: Used for implementing surveys and forms on the site. Typeform collects information such as user responses and, depending on the form, contact details.
Framer: May use cookies to improve the user experience on our website.
Calendly: Used for managing appointments, including possible cookies to save user settings.

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Cookie usage

We use cookies on our website to enhance user experience, analyze site usage, and support marketing efforts. Cookies are small text files stored on your device when you visit our website. They help us gather information that aids in understanding how users engage with our site and how we can improve our services.

Consent and management

When you first visit our website, our cookie banner provides you with the option to accept all cookies or only essential cookies. You can manage your cookie consents and change your settings at any time through the website's cookie settings.

If you choose to reject non-essential cookies, the basic functionalities of our website will remain, but some features or functions may not be available. You can also completely disable cookies through your browser settings, but this may affect the functionality of the website.

Cookie policies and third parties

Certain cookies on our website are from third parties, such as advertising networks or analytics services. These third parties may use cookies to collect information about your online behavior and provide targeted advertising. These third parties manage the information they collect in accordance with their own privacy policies. Our website uses cookies from the following third parties:

Google Analytics: Used to collect anonymous information about site behavior. This includes data such as the number of users, the number of pages visited, and the duration of visits.
HubSpot: Utilized for customer relationship management and tracking marketing campaigns. HubSpot collects information such as user contact details and interactions with marketing materials.
Lucky Orange: Used to analyze website usability and enhance user experience. It collects data such as the user's navigation on the site and clicks.
Typeform: Used for implementing surveys and forms on the site. Typeform collects information such as user responses and, depending on the form, contact details.
Framer: May use cookies to improve the user experience on our website.
Calendly: Used for managing appointments, including possible cookies to save user settings.

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Cookie usage

We use cookies on our website to enhance user experience, analyze site usage, and support marketing efforts. Cookies are small text files stored on your device when you visit our website. They help us gather information that aids in understanding how users engage with our site and how we can improve our services.

Consent and management

When you first visit our website, our cookie banner provides you with the option to accept all cookies or only essential cookies. You can manage your cookie consents and change your settings at any time through the website's cookie settings.

If you choose to reject non-essential cookies, the basic functionalities of our website will remain, but some features or functions may not be available. You can also completely disable cookies through your browser settings, but this may affect the functionality of the website.

Cookie policies and third parties

Certain cookies on our website are from third parties, such as advertising networks or analytics services. These third parties may use cookies to collect information about your online behavior and provide targeted advertising. These third parties manage the information they collect in accordance with their own privacy policies. Our website uses cookies from the following third parties:

Google Analytics: Used to collect anonymous information about site behavior. This includes data such as the number of users, the number of pages visited, and the duration of visits.
HubSpot: Utilized for customer relationship management and tracking marketing campaigns. HubSpot collects information such as user contact details and interactions with marketing materials.
Lucky Orange: Used to analyze website usability and enhance user experience. It collects data such as the user's navigation on the site and clicks.
Typeform: Used for implementing surveys and forms on the site. Typeform collects information such as user responses and, depending on the form, contact details.
Framer: May use cookies to improve the user experience on our website.
Calendly: Used for managing appointments, including possible cookies to save user settings.

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Cookie usage

We use cookies on our website to enhance user experience, analyze site usage, and support marketing efforts. Cookies are small text files stored on your device when you visit our website. They help us gather information that aids in understanding how users engage with our site and how we can improve our services.

Consent and management

When you first visit our website, our cookie banner provides you with the option to accept all cookies or only essential cookies. You can manage your cookie consents and change your settings at any time through the website's cookie settings.

If you choose to reject non-essential cookies, the basic functionalities of our website will remain, but some features or functions may not be available. You can also completely disable cookies through your browser settings, but this may affect the functionality of the website.

Cookie policies and third parties

Certain cookies on our website are from third parties, such as advertising networks or analytics services. These third parties may use cookies to collect information about your online behavior and provide targeted advertising. These third parties manage the information they collect in accordance with their own privacy policies. Our website uses cookies from the following third parties:

Google Analytics: Used to collect anonymous information about site behavior. This includes data such as the number of users, the number of pages visited, and the duration of visits.
HubSpot: Utilized for customer relationship management and tracking marketing campaigns. HubSpot collects information such as user contact details and interactions with marketing materials.
Lucky Orange: Used to analyze website usability and enhance user experience. It collects data such as the user's navigation on the site and clicks.
Typeform: Used for implementing surveys and forms on the site. Typeform collects information such as user responses and, depending on the form, contact details.
Framer: May use cookies to improve the user experience on our website.
Calendly: Used for managing appointments, including possible cookies to save user settings.

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Recipients of personal data and joint data controllers

Recipients of personal data

The contact information we collect may be shared on a need basis within Mindhive Oy and with external parties that assist us in providing our services.

External parties include:

Service providers and subcontractors involved in, for example, marketing services and customer service operations.
Partners with whom we organize joint events.

All recipients of personal data are committed to complying with data protection legislation and appropriately protecting your personal data.

Joint data controllers

In certain cases, we operate as joint data controllers with third parties. This means we share the responsibility for processing your personal data with these entities.

We act as joint data controllers with, among others, the following parties:

Google-palvelut: We use these services for processing and storing personal data related to customer communication, video calls, and documentation.
Google Analytics: We analyze our website's usage and improve user experience.
HubSpot: We manage customer relationships and marketing activities.
Lucky Orange: We enhance site usability and analyze user experience.
Typeform: We collect feedback and conduct surveys among our customers.
Framer: We use it for the design and maintenance of our website.
Calendly: Used for managing meetings and appointments.
ClickUp: Personal data related to sales and customer relationship management are stored and processed on the ClickUp platform.
Slack: Communication channels in Slack for customer projects may contain personal data related to project implementation and communication.

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Recipients of personal data

The contact information we collect may be shared on a need basis within Mindhive Oy and with external parties that assist us in providing our services.

External parties include:

Service providers and subcontractors involved in, for example, marketing services and customer service operations.
Partners with whom we organize joint events.

All recipients of personal data are committed to complying with data protection legislation and appropriately protecting your personal data.

Joint data controllers

In certain cases, we operate as joint data controllers with third parties. This means we share the responsibility for processing your personal data with these entities.

We act as joint data controllers with, among others, the following parties:

Google-palvelut: We use these services for processing and storing personal data related to customer communication, video calls, and documentation.
Google Analytics: We analyze our website's usage and improve user experience.
HubSpot: We manage customer relationships and marketing activities.
Lucky Orange: We enhance site usability and analyze user experience.
Typeform: We collect feedback and conduct surveys among our customers.
Framer: We use it for the design and maintenance of our website.
Calendly: Used for managing meetings and appointments.
ClickUp: Personal data related to sales and customer relationship management are stored and processed on the ClickUp platform.
Slack: Communication channels in Slack for customer projects may contain personal data related to project implementation and communication.

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Social media channels

Mindhive Oy uses social media channels Facebook and LinkedIn. These channels enable interaction with our customers and provide a platform for information and marketing.

Processing of personal data in social media

When you contact us through social media or use social media platforms to interact with us (e.g., by liking our page or commenting on our posts), you may share your information with the social media service provider. Please note that the privacy practices of these platforms are controlled by their own companies and are not covered by Mindhive Oy's privacy policy.

Reviewing social media practices

We recommend reviewing the privacy policies of the respective social media service providers to understand how your personal data is processed on their platforms.

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Transfers of personal data outside the EU or EEA

Data transfer outside the EU or EEA

In its operations, Mindhive Oy may transfer personal data outside the European Union (EU) or the European Economic Area (EEA). This particularly concerns third parties such as Google, Google Analytics, HubSpot, Lucky Orange, Typeform, Framer, Calendly, ClickUp, and Slack.

Level of data protection and cooperation with service providers

We cannot directly ensure that all service providers outside the EU/EEA utilize the standard contractual clauses approved by the European Commission or other similar data protection mechanisms. However, we strive to select service providers that adhere to data protection legislation and provide adequate guarantees for the protection of personal data.

Our commitment and responsibility

While we aim to collaborate only with service providers that demonstrate a high level of data protection, we cannot guarantee the absolute compliance of third parties with data protection policies. We recommend that registrants familiarize themselves with the privacy practices of these service providers to understand how their data is processed and protected.

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Data transfer outside the EU or EEA

In its operations, Mindhive Oy may transfer personal data outside the European Union (EU) or the European Economic Area (EEA). This particularly concerns third parties such as Google, Google Analytics, HubSpot, Lucky Orange, Typeform, Framer, Calendly, ClickUp, and Slack.

Level of data protection and cooperation with service providers

We cannot directly ensure that all service providers outside the EU/EEA utilize the standard contractual clauses approved by the European Commission or other similar data protection mechanisms. However, we strive to select service providers that adhere to data protection legislation and provide adequate guarantees for the protection of personal data.

Our commitment and responsibility

While we aim to collaborate only with service providers that demonstrate a high level of data protection, we cannot guarantee the absolute compliance of third parties with data protection policies. We recommend that registrants familiarize themselves with the privacy practices of these service providers to understand how their data is processed and protected.

Back to the top

Data transfer outside the EU or EEA

In its operations, Mindhive Oy may transfer personal data outside the European Union (EU) or the European Economic Area (EEA). This particularly concerns third parties such as Google, Google Analytics, HubSpot, Lucky Orange, Typeform, Framer, Calendly, ClickUp, and Slack.

Level of data protection and cooperation with service providers

We cannot directly ensure that all service providers outside the EU/EEA utilize the standard contractual clauses approved by the European Commission or other similar data protection mechanisms. However, we strive to select service providers that adhere to data protection legislation and provide adequate guarantees for the protection of personal data.

Our commitment and responsibility

While we aim to collaborate only with service providers that demonstrate a high level of data protection, we cannot guarantee the absolute compliance of third parties with data protection policies. We recommend that registrants familiarize themselves with the privacy practices of these service providers to understand how their data is processed and protected.

Back to the top

Data transfer outside the EU or EEA

In its operations, Mindhive Oy may transfer personal data outside the European Union (EU) or the European Economic Area (EEA). This particularly concerns third parties such as Google, Google Analytics, HubSpot, Lucky Orange, Typeform, Framer, Calendly, ClickUp, and Slack.

Level of data protection and cooperation with service providers

We cannot directly ensure that all service providers outside the EU/EEA utilize the standard contractual clauses approved by the European Commission or other similar data protection mechanisms. However, we strive to select service providers that adhere to data protection legislation and provide adequate guarantees for the protection of personal data.

Our commitment and responsibility

While we aim to collaborate only with service providers that demonstrate a high level of data protection, we cannot guarantee the absolute compliance of third parties with data protection policies. We recommend that registrants familiarize themselves with the privacy practices of these service providers to understand how their data is processed and protected.

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Retention periods for personal data

We retain personal data as follows:

Customer data: Customer information, such as names, contact details, and customer numbers, is retained for the duration of the customer relationship and thereafter for as long as required by law and accounting requirements.
Marketing data: If you have consented to marketing communications, we retain your information until you withdraw your consent or as long as necessary for marketing purposes.
Website usage data:
- Browsing history and behavioral data on mindhive.fi: These data are generally retained for a maximum of 12 months from the date of use, unless a longer retention period is needed for analytics purposes or service improvement.
- Cookie data: The retention periods for cookies depend on the type of cookie. Essential cookies are generally valid for the duration of the session, while advertising and tracking cookies may last longer, for example, up to 24 months.

Data deletion and anonymization

When personal data are no longer necessary, they are either securely deleted or anonymized so that the individual cannot be identified. We adhere to data protection legislation requirements in retaining and deleting personal data.

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We retain personal data as follows:

Customer data: Customer information, such as names, contact details, and customer numbers, is retained for the duration of the customer relationship and thereafter for as long as required by law and accounting requirements.
Marketing data: If you have consented to marketing communications, we retain your information until you withdraw your consent or as long as necessary for marketing purposes.
Website usage data:
- Browsing history and behavioral data on mindhive.fi: These data are generally retained for a maximum of 12 months from the date of use, unless a longer retention period is needed for analytics purposes or service improvement.
- Cookie data: The retention periods for cookies depend on the type of cookie. Essential cookies are generally valid for the duration of the session, while advertising and tracking cookies may last longer, for example, up to 24 months.

Data deletion and anonymization

When personal data are no longer necessary, they are either securely deleted or anonymized so that the individual cannot be identified. We adhere to data protection legislation requirements in retaining and deleting personal data.

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We retain personal data as follows:

Customer data: Customer information, such as names, contact details, and customer numbers, is retained for the duration of the customer relationship and thereafter for as long as required by law and accounting requirements.
Marketing data: If you have consented to marketing communications, we retain your information until you withdraw your consent or as long as necessary for marketing purposes.
Website usage data:
- Browsing history and behavioral data on mindhive.fi: These data are generally retained for a maximum of 12 months from the date of use, unless a longer retention period is needed for analytics purposes or service improvement.
- Cookie data: The retention periods for cookies depend on the type of cookie. Essential cookies are generally valid for the duration of the session, while advertising and tracking cookies may last longer, for example, up to 24 months.

Data deletion and anonymization

When personal data are no longer necessary, they are either securely deleted or anonymized so that the individual cannot be identified. We adhere to data protection legislation requirements in retaining and deleting personal data.

Back to the top

We retain personal data as follows:

Customer data: Customer information, such as names, contact details, and customer numbers, is retained for the duration of the customer relationship and thereafter for as long as required by law and accounting requirements.
Marketing data: If you have consented to marketing communications, we retain your information until you withdraw your consent or as long as necessary for marketing purposes.
Website usage data:
- Browsing history and behavioral data on mindhive.fi: These data are generally retained for a maximum of 12 months from the date of use, unless a longer retention period is needed for analytics purposes or service improvement.
- Cookie data: The retention periods for cookies depend on the type of cookie. Essential cookies are generally valid for the duration of the session, while advertising and tracking cookies may last longer, for example, up to 24 months.

Data deletion and anonymization

When personal data are no longer necessary, they are either securely deleted or anonymized so that the individual cannot be identified. We adhere to data protection legislation requirements in retaining and deleting personal data.

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Registered rights

Under data protection legislation, particularly the General Data Protection Regulation (GDPR) of the EU, you as a registrant have several rights related to the processing of your personal data. These rights include:

Right to access: You have the right to obtain confirmation as to whether or not we process your personal data, and if so, access to these data.
Right to rectification: If you find that the personal data we collect are incorrect or incomplete, you have the right to request their rectification.
Right to erasure (“right to be forgotten”): You can request the deletion of your personal data, for example, when the data are no longer needed for their original purposes, or if you have withdrawn your consent and there is no other legal ground for the processing.
Right to restriction of processing: You can request the restriction of processing of your personal data, for instance, in situations where you dispute the accuracy of the data (until their accuracy is verified), or if you consider the processing to be unlawful, but do not want the data to be deleted.
Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transfer these data to another data controller.
Right to object: You have the right to object to the processing of your personal data in certain situations, such as for direct marketing purposes.
Right to withdraw consent: If the processing of your personal data is based on your consent, you have the right to withdraw this consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.
Right to lodge a complaint with a supervisory authority: Additionally, you have the right to lodge a complaint with a data protection authority if you believe that the processing of your personal data does not comply with applicable data protection legislation. In Finland, this authority is the Office of the Data Protection Ombudsman.

Exercising your rights

If you wish to exercise any of the above-mentioned rights, please contact us via email at support@mindhive.fi. We aim to respond to your requests as quickly as possible, and at the latest within one month of receiving the request.

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Automated decision-making and profiling

Automated decision-making

Currently, Mindhive Oy does not engage in automated decision-making that has significant effects on registrants. Automated decision-making refers to decisions made without significant human involvement, which can, for example, affect an individual's rights and freedoms.

Profiling

We do not use personal data for profiling, which means the automated processing of personal data, for instance, to analyze users' preferences, interests, or behavior. If we decide to use profiling in the future, we will ensure that registrants are adequately informed and that all measures comply with applicable data protection legislation.

Registrant rights and complaints related to automated decision-making

Although we do not currently engage in automated decision-making or profiling, it is important to know that registrants have the right to be informed about these processes, their logic, and consequences, and to exercise their rights in relation to these processes.

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Changes to the privacy policy and notification

Monitoring changes

We are committed to regularly reviewing and updating our privacy policy. This may be necessary due to changes in legislation, new data processing practices, or technological advancements. We ensure that the latest version of the privacy policy is always available on our website.

Notifications of changes

All significant changes to our privacy practices will be communicated to registrants in an appropriate manner. This can be done, for example, through a notice published on our website, an email message, or other communication channels.

Rekisteröidyn vastuu

We recommend that registrants regularly review our privacy policy to stay up-to-date on how we process your personal data. Changes to the privacy policy take effect immediately after they are published on our website, unless otherwise stated

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Thank you for taking the time to review our privacy policy

Changes to the privacy policy and notification

We are committed to protecting your personal data and privacy. The purpose of this statement is to be open and transparent about how we process your personal data. We welcome feedback and questions about our privacy practices.

If you have questions about our privacy practices, wish to exercise your rights as a registrant, or need more information, please contact us:

Email: support@mindhive.fi

Phone: +358 44 978 4000

Postal Address: Mindhive Oy, Maaherrankatu 22 M 5 A, 50100 Mikkeli

Our data protection officer, Ville Venäläinen, is ready to answer your questions and assist you with matters related to the processing of your personal data.

We appreciate your trust and commitment to protecting your privacy.

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Monitoring changes

We are committed to regularly reviewing and updating our privacy policy. This may be necessary due to changes in legislation, new data processing practices, or technological advancements. We ensure that the latest version of the privacy policy is always available on our website.

Notifications of changes

All significant changes to our privacy practices will be communicated to registrants in an appropriate manner. This can be done, for example, through a notice published on our website, an email message, or other communication channels.

Rekisteröidyn vastuu

We recommend that registrants regularly review our privacy policy to stay up-to-date on how we process your personal data. Changes to the privacy policy take effect immediately after they are published on our website, unless otherwise stated

Back to the top

Thank you for taking the time to review our privacy policy

We are committed to protecting your personal data and privacy. The purpose of this statement is to be open and transparent about how we process your personal data. We welcome feedback and questions about our privacy practices.

If you have questions about our privacy practices, wish to exercise your rights as a registrant, or need more information, please contact us:

Email: support@mindhive.fi

Phone: +358 44 978 4000

Postal Address: Mindhive Oy, Maaherrankatu 22 M 5 A, 50100 Mikkeli

Our data protection officer, Ville Venäläinen, is ready to answer your questions and assist you with matters related to the processing of your personal data.

We appreciate your trust and commitment to protecting your privacy.

Back to the top