Privacy policy regarding services of Mindhive Oy
Privacy policy regarding services of Mindhive Oy
We have updated our privacy policy on Jun 10, 2024
Table of contents
Your privacy is important to us
Mindhive Oy is committed to safeguarding the privacy of its service users and conducts its operations in accordance with data-protection legislation and best privacy practices. In this Privacy Notice, we explain how we process personal data when you use our website, www.mindhive.fi, or otherwise interact with us.
This Privacy Notice describes what personal data we collect, the purposes for which it is used, to whom it may be disclosed, and how we protect your information. We also inform you of your rights as a data subject and how you can exercise them.
We have endeavoured to make this Notice as clear and understandable as possible. If you have any questions about our privacy practices or the processing of your personal data, please contact us at support@mindhive.fi.
Please note that our website may contain links to third-party sites. We are not responsible for the privacy practices of those external sites, so we recommend that you review their privacy notices as well.
Mindhive Oy is committed to safeguarding the privacy of its service users and conducts its operations in accordance with data-protection legislation and best privacy practices. In this Privacy Notice, we explain how we process personal data when you use our website, www.mindhive.fi, or otherwise interact with us.
This Privacy Notice describes what personal data we collect, the purposes for which it is used, to whom it may be disclosed, and how we protect your information. We also inform you of your rights as a data subject and how you can exercise them.
We have endeavoured to make this Notice as clear and understandable as possible. If you have any questions about our privacy practices or the processing of your personal data, please contact us at support@mindhive.fi.
Please note that our website may contain links to third-party sites. We are not responsible for the privacy practices of those external sites, so we recommend that you review their privacy notices as well.
Mindhive Oy is committed to safeguarding the privacy of its service users and conducts its operations in accordance with data-protection legislation and best privacy practices. In this Privacy Notice, we explain how we process personal data when you use our website, www.mindhive.fi, or otherwise interact with us.
This Privacy Notice describes what personal data we collect, the purposes for which it is used, to whom it may be disclosed, and how we protect your information. We also inform you of your rights as a data subject and how you can exercise them.
We have endeavoured to make this Notice as clear and understandable as possible. If you have any questions about our privacy practices or the processing of your personal data, please contact us at support@mindhive.fi.
Please note that our website may contain links to third-party sites. We are not responsible for the privacy practices of those external sites, so we recommend that you review their privacy notices as well.
Data controller and contact information
Data Controller
The data controller is Mindhive Oy. We are responsible for ensuring that your personal data is processed lawfully and securely.
Contact Information
If you have any questions about the processing of your personal data or wish to exercise your rights as a data subject, you may contact us as follows:
Email: support@mindhive.fi
Phone: +358 50 569 3115
Mailing address: Mindhive Oy, Maaherrankatu 22 M 5 A, 50100 Mikkeli
Your privacy is important to us, and we are committed to responding to any data-protection inquiries as soon as possible and no later than one month after we receive your request.
Data Protection Officer
The Data Protection Officer of Mindhive Oy is Suvi Ripatti. You may contact the Data Protection Officer regarding any aspects of our privacy practices and the processing of your personal data.
Data Controller
The data controller is Mindhive Oy. We are responsible for ensuring that your personal data is processed lawfully and securely.
Contact Information
If you have any questions about the processing of your personal data or wish to exercise your rights as a data subject, you may contact us as follows:
Email: support@mindhive.fi
Phone: +358 50 569 3115
Mailing address: Mindhive Oy, Maaherrankatu 22 M 5 A, 50100 Mikkeli
Your privacy is important to us, and we are committed to responding to any data-protection inquiries as soon as possible and no later than one month after we receive your request.
Data Protection Officer
The Data Protection Officer of Mindhive Oy is Suvi Ripatti. You may contact the Data Protection Officer regarding any aspects of our privacy practices and the processing of your personal data.
Data Controller
The data controller is Mindhive Oy. We are responsible for ensuring that your personal data is processed lawfully and securely.
Contact Information
If you have any questions about the processing of your personal data or wish to exercise your rights as a data subject, you may contact us as follows:
Email: support@mindhive.fi
Phone: +358 50 569 3115
Mailing address: Mindhive Oy, Maaherrankatu 22 M 5 A, 50100 Mikkeli
Your privacy is important to us, and we are committed to responding to any data-protection inquiries as soon as possible and no later than one month after we receive your request.
Data Protection Officer
The Data Protection Officer of Mindhive Oy is Suvi Ripatti. You may contact the Data Protection Officer regarding any aspects of our privacy practices and the processing of your personal data.
Basis and purposes of personal data collection
Personal Data We Collect
We collect personal data through various channels in order to provide and develop our services, communicate with customers, and comply with legal requirements. The specific data collected depends on how you interact with us.
Examples of Data Collected by Channel:
Website: When you use our website, we collect information such as your browsing history on mindhive.fi, your IP address, and data gathered via cookies.
Customer Service: If you contact our sales or customer-service team, we collect information such as your name, contact details, and the reason for your inquiry.
Email Marketing: When you subscribe to our newsletter or correspond with us by email, your email address is stored in our records.
Events: When you participate in our events, we may collect information such as your name, contact details, and areas of interest.
Online Purchases: We also collect and process personal data when selling our services through our Shopify online store.
Purposes for Processing Personal Data
We use personal data for the following purposes:
To provide and develop our services
For communication and customer support
For marketing, research, and analysis
To comply with legal and regulatory requirements
For the sale of our services
All collection and processing of personal data is carried out in accordance with applicable laws, such as the EU General Data Protection Regulation (GDPR).
Mandatory data collection
In certain circumstances, using Mindhive Oy’s services requires you to provide specific personal data. This information is mandatory for delivering the service or enabling particular functionalities. Examples of mandatory personal data include:
Newsletter Subscription and Event Participation: Name, email address, and, where applicable, other contact details.
Order Processing: Name, address, payment transaction details, and any other information necessary to complete your order.
Customer Service: Your name and any other details relevant to your inquiry.
Processing of Voluntary Personal Data
In addition, we may ask you for other, optional personal data that help us better tailor our services and communications to your needs. You always have the choice whether to provide these additional details.
Third-Party tools
We use third-party tools for the collection and processing of personal data. These tools are an integral part of providing our services, managing customer relationships, and enabling our website’s functionality:
Google Services: We use Google services for customer communication, video calls, and project documentation.
Google Analytics: An analytics tool we use to track visitor traffic and user behavior on our website.
HubSpot: A CRM system for customer relationship management and marketing, as well as for scheduling meetings and appointments. It is also used to implement surveys and forms on our site.
Lucky Orange: Used to analyze the user experience on our website.
Slack: For internal communication and closed communication channels for client projects.
Framer: For designing and building our website.
ClickUp: For project management and as a CRM system.
Shopify: For the sale of our services.
Personal Data We Collect
We collect personal data through various channels in order to provide and develop our services, communicate with customers, and comply with legal requirements. The specific data collected depends on how you interact with us.
Examples of Data Collected by Channel:
Website: When you use our website, we collect information such as your browsing history on mindhive.fi, your IP address, and data gathered via cookies.
Customer Service: If you contact our sales or customer-service team, we collect information such as your name, contact details, and the reason for your inquiry.
Email Marketing: When you subscribe to our newsletter or correspond with us by email, your email address is stored in our records.
Events: When you participate in our events, we may collect information such as your name, contact details, and areas of interest.
Online Purchases: We also collect and process personal data when selling our services through our Shopify online store.
Purposes for Processing Personal Data
We use personal data for the following purposes:
To provide and develop our services
For communication and customer support
For marketing, research, and analysis
To comply with legal and regulatory requirements
For the sale of our services
All collection and processing of personal data is carried out in accordance with applicable laws, such as the EU General Data Protection Regulation (GDPR).
Mandatory data collection
In certain circumstances, using Mindhive Oy’s services requires you to provide specific personal data. This information is mandatory for delivering the service or enabling particular functionalities. Examples of mandatory personal data include:
Newsletter Subscription and Event Participation: Name, email address, and, where applicable, other contact details.
Order Processing: Name, address, payment transaction details, and any other information necessary to complete your order.
Customer Service: Your name and any other details relevant to your inquiry.
Processing of Voluntary Personal Data
In addition, we may ask you for other, optional personal data that help us better tailor our services and communications to your needs. You always have the choice whether to provide these additional details.
Third-Party tools
We use third-party tools for the collection and processing of personal data. These tools are an integral part of providing our services, managing customer relationships, and enabling our website’s functionality:
Google Services: We use Google services for customer communication, video calls, and project documentation.
Google Analytics: An analytics tool we use to track visitor traffic and user behavior on our website.
HubSpot: A CRM system for customer relationship management and marketing, as well as for scheduling meetings and appointments. It is also used to implement surveys and forms on our site.
Lucky Orange: Used to analyze the user experience on our website.
Slack: For internal communication and closed communication channels for client projects.
Framer: For designing and building our website.
ClickUp: For project management and as a CRM system.
Shopify: For the sale of our services.
Collected personal data
We collect personal data through various channels, enabling us to offer and develop our services, communicate with customers, and comply with legal requirements. The collection of information varies depending on how you interact with us.
Examples of collected data by channel include:
Website: When you use our website, we collect information such as your browsing history on mindhive.fi, your IP address, and data collected through cookies.
Customer service: If you contact our sales or customer service, we collect information such as your name, contact details, and the reason for contact.
Email marketing: When you subscribe to our newsletter or communicate with us via email, your email address is recorded in our system.
Events: When you participate in our events, we may collect information such as your name, contact details, and interests.
Purposes of personal data use
We use personal data for the following purposes:
To offer and develop our services
For communication and customer service
For marketing, research, and analysis
To comply with laws and regulations
All collection and processing of personal data are in accordance with applicable laws, such as the General Data Protection Regulation (GDPR).
Mandatory data collection
In certain situations, the use of Mindhive Oy's services requires the provision of specific personal data. These data are mandatory for providing services or benefiting from certain functionalities. Examples of mandatory personal data include:
Newsletter subscription and event participation: Name, email address, and possibly other contact information.
Order process: Name, address, payment transaction details, and other necessary information for order fulfillment.
Customer service: Customer's name and other contact-related information.
Processing of voluntary data
Additionally, we may request other voluntary personal data that help us tailor our services and communication more effectively to user needs. Users always have the option to decide whether they want to provide this additional information.
Third-Party tools
We use third-party tools for collecting and processing personal data. These tools are an integral part of providing our services, managing customer relationships, and website functionality:
Google-palvelut: Used for customer communication, video calls, and project documentation.
Google Analytics: An analytics tool used to monitor our website's visitor traffic and behavior.
HubSpot: CRM system for customer relationship management and marketing.
Lucky Orange: Used for analyzing website user experience.
Typeform: Used for surveys and forms on our website
Slack: For internal communication and closed communication channels in customer projects.
Framer: For website design and implementation.
Calendly: For managing meetings and appointments.
ClickUp: For project management and as a CRM system.
Basis for personal data processing
Legal Bases for Processing Personal Data:
The legal basis for processing the personal data we collect depends on the type of activity for which your data is used. Below are the most common processing bases and their applicable scenarios at Mindhive Oy:
Consent: We rely on your consent to process personal data for activities such as marketing communications or when we collect information via cookies on our website. You may withdraw your consent at any time through the website’s cookie settings, or for marketing communications by contacting us by email at support@mindhive.fi.
Contractual relationship: When you are our customer or supplier, processing your personal data is necessary for the performance of the contract. This includes order processing, delivery, and payment transactions.
Legal obligations: In certain cases, we are required to process your personal data to comply with legal requirements, such as tax and accounting obligations.
Legitimate interest: Some processing of personal data is based on our legitimate interests, such as improving our website, preventing fraud, or analyzing our business. In such cases, we ensure that the processing is balanced against your right to privacy.
Security and Fraud Prevention: Analyzing data to detect and prevent security threats and fraudulent activity.
Business Analysis and Development: Collecting and analyzing data to develop our business, enhance service quality, and create new offerings.
This list is not exhaustive, and in certain situations we may rely on other legal bases for processing your personal data. We always choose the basis most appropriate for the specific context and ensure that the processing is lawful and proportionate.
Legal Bases for Processing Personal Data:
The legal basis for processing the personal data we collect depends on the type of activity for which your data is used. Below are the most common processing bases and their applicable scenarios at Mindhive Oy:
Consent: We rely on your consent to process personal data for activities such as marketing communications or when we collect information via cookies on our website. You may withdraw your consent at any time through the website’s cookie settings, or for marketing communications by contacting us by email at support@mindhive.fi.
Contractual relationship: When you are our customer or supplier, processing your personal data is necessary for the performance of the contract. This includes order processing, delivery, and payment transactions.
Legal obligations: In certain cases, we are required to process your personal data to comply with legal requirements, such as tax and accounting obligations.
Legitimate interest: Some processing of personal data is based on our legitimate interests, such as improving our website, preventing fraud, or analyzing our business. In such cases, we ensure that the processing is balanced against your right to privacy.
Security and Fraud Prevention: Analyzing data to detect and prevent security threats and fraudulent activity.
Business Analysis and Development: Collecting and analyzing data to develop our business, enhance service quality, and create new offerings.
This list is not exhaustive, and in certain situations we may rely on other legal bases for processing your personal data. We always choose the basis most appropriate for the specific context and ensure that the processing is lawful and proportionate.
Legal Bases for Processing Personal Data:
The legal basis for processing the personal data we collect depends on the type of activity for which your data is used. Below are the most common processing bases and their applicable scenarios at Mindhive Oy:
Consent: We rely on your consent to process personal data for activities such as marketing communications or when we collect information via cookies on our website. You may withdraw your consent at any time through the website’s cookie settings, or for marketing communications by contacting us by email at support@mindhive.fi.
Contractual relationship: When you are our customer or supplier, processing your personal data is necessary for the performance of the contract. This includes order processing, delivery, and payment transactions.
Legal obligations: In certain cases, we are required to process your personal data to comply with legal requirements, such as tax and accounting obligations.
Legitimate interest: Some processing of personal data is based on our legitimate interests, such as improving our website, preventing fraud, or analyzing our business. In such cases, we ensure that the processing is balanced against your right to privacy.
Security and Fraud Prevention: Analyzing data to detect and prevent security threats and fraudulent activity.
Business Analysis and Development: Collecting and analyzing data to develop our business, enhance service quality, and create new offerings.
This list is not exhaustive, and in certain situations we may rely on other legal bases for processing your personal data. We always choose the basis most appropriate for the specific context and ensure that the processing is lawful and proportionate.
Cookie usage and consent
Cookie usage
We use cookies on our website to enhance the user experience, analyze site usage, and support marketing activities. Cookies are small text files that are stored on your device when you visit our website. Through cookies, we collect information that helps us understand how users interact with our site and how we can improve our services.
Consent and management
When you visit our website for the first time, our cookie banner gives you the option to accept all cookies or only the essential ones. You can manage your cookie preferences and change your settings at any time in the website’s cookie settings.
If you choose to reject non-essential cookies, the basic functions of our site will remain, but some features or functionality may not be available. You can also delete cookies entirely via your browser settings, though this may affect the site’s performance.
Cookie policies and third parties
Certain cookies on our website originate from third parties, such as advertising networks or analytics services. These third parties may use cookies to collect information about your online behavior and to serve targeted advertising. They manage the data they collect in accordance with their own privacy policies. We use cookies from the following third parties on our website:
Google Analytics: Used to collect anonymous information about site behavior. This includes data such as the number of users, the number of pages visited, and the duration of visits.
HubSpot: Used for customer relationship management, tracking marketing campaigns, and managing appointment bookings (including cookies to save your preferences). Also employed to implement surveys and forms on the site.
Lucky Orange:Used to analyze website usability and improve the user experience. It collects data such as how users navigate the site and which elements they click on.
Framer: May use cookies to enhance your experience on our website.
Shopify: Used for selling our products and services. Shopify may use cookies to improve your shopping experience and manage purchase transactions. You can review Shopify’s cookie policy on their website.
Cookie usage
We use cookies on our website to enhance the user experience, analyze site usage, and support marketing activities. Cookies are small text files that are stored on your device when you visit our website. Through cookies, we collect information that helps us understand how users interact with our site and how we can improve our services.
Consent and management
When you visit our website for the first time, our cookie banner gives you the option to accept all cookies or only the essential ones. You can manage your cookie preferences and change your settings at any time in the website’s cookie settings.
If you choose to reject non-essential cookies, the basic functions of our site will remain, but some features or functionality may not be available. You can also delete cookies entirely via your browser settings, though this may affect the site’s performance.
Cookie policies and third parties
Certain cookies on our website originate from third parties, such as advertising networks or analytics services. These third parties may use cookies to collect information about your online behavior and to serve targeted advertising. They manage the data they collect in accordance with their own privacy policies. We use cookies from the following third parties on our website:
Google Analytics: Used to collect anonymous information about site behavior. This includes data such as the number of users, the number of pages visited, and the duration of visits.
HubSpot: Utilized for customer relationship management and tracking marketing campaigns. HubSpot collects information such as user contact details and interactions with marketing materials.
Lucky Orange: Used to analyze website usability and enhance user experience. It collects data such as the user's navigation on the site and clicks.
Typeform: Used for implementing surveys and forms on the site. Typeform collects information such as user responses and, depending on the form, contact details.
Framer: May use cookies to improve the user experience on our website.
Calendly: Used for managing appointments, including possible cookies to save user settings.
Cookie usage
We use cookies on our website to enhance the user experience, analyze site usage, and support marketing activities. Cookies are small text files that are stored on your device when you visit our website. Through cookies, we collect information that helps us understand how users interact with our site and how we can improve our services.
Consent and management
When you visit our website for the first time, our cookie banner gives you the option to accept all cookies or only the essential ones. You can manage your cookie preferences and change your settings at any time in the website’s cookie settings.
If you choose to reject non-essential cookies, the basic functions of our site will remain, but some features or functionality may not be available. You can also delete cookies entirely via your browser settings, though this may affect the site’s performance.
Cookie policies and third parties
Certain cookies on our website originate from third parties, such as advertising networks or analytics services. These third parties may use cookies to collect information about your online behavior and to serve targeted advertising. They manage the data they collect in accordance with their own privacy policies. We use cookies from the following third parties on our website:
Google Analytics: Used to collect anonymous information about site behavior. This includes data such as the number of users, the number of pages visited, and the duration of visits.
HubSpot: Utilized for customer relationship management and tracking marketing campaigns. HubSpot collects information such as user contact details and interactions with marketing materials.
Lucky Orange: Used to analyze website usability and enhance user experience. It collects data such as the user's navigation on the site and clicks.
Typeform: Used for implementing surveys and forms on the site. Typeform collects information such as user responses and, depending on the form, contact details.
Framer: May use cookies to improve the user experience on our website.
Calendly: Used for managing appointments, including possible cookies to save user settings.
Recipients of personal data and joint data controllers
Recipients of personal data
The contact information we collect may, when necessary, be shared internally within Mindhive Oy and with external parties that assist us in providing our services.
External parties include:
Service providers and subcontractors who participate in activities such as marketing services and customer support.
Partners with whom we organize joint events.
All recipients of personal data are committed to complying with data-protection legislation and safeguarding your personal data appropriately.
Joint data controllers
In certain cases, we act as joint controllers together with third parties. This means that we share responsibility for the processing of your personal data with these entities.
As joint controllers, we collaborate with, among others, the following parties:
Google-palvelut: We use these services to process and store personal data in connection with customer communication, video calls, and documentation.
Google Analytics: We analyze our website's usage and improve user experience.
HubSpot: We manage customer relationships and marketing activities, collect feedback and conduct surveys among our clients, and use it to schedule and manage meetings and appointments.
Lucky Orange: We enhance site usability and analyze user experience.
Framer: We use them to design and maintain our website.
ClickUp: Personal data related to sales and customer relationship management are stored and processed on the ClickUp platform.
Slack: Communication channels in Slack for customer projects may contain personal data related to project implementation and communication.
Recipients of personal data
The contact information we collect may, when necessary, be shared internally within Mindhive Oy and with external parties that assist us in providing our services.
External parties include:
Service providers and subcontractors who participate in activities such as marketing services and customer support.
Partners with whom we organize joint events.
All recipients of personal data are committed to complying with data-protection legislation and safeguarding your personal data appropriately.
Joint data controllers
In certain cases, we act as joint controllers together with third parties. This means that we share responsibility for the processing of your personal data with these entities.
As joint controllers, we collaborate with, among others, the following parties:
Google-palvelut: We use these services to process and store personal data in connection with customer communication, video calls, and documentation.
Google Analytics: We analyze our website's usage and improve user experience.
HubSpot: We manage customer relationships and marketing activities, collect feedback and conduct surveys among our clients, and use it to schedule and manage meetings and appointments.
Lucky Orange: We enhance site usability and analyze user experience.
Framer: We use them to design and maintain our website.
ClickUp: Personal data related to sales and customer relationship management are stored and processed on the ClickUp platform.
Slack: Communication channels in Slack for customer projects may contain personal data related to project implementation and communication.
Recipients of personal data
The contact information we collect may, when necessary, be shared internally within Mindhive Oy and with external parties that assist us in providing our services.
External parties include:
Service providers and subcontractors who participate in activities such as marketing services and customer support.
Partners with whom we organize joint events.
All recipients of personal data are committed to complying with data-protection legislation and safeguarding your personal data appropriately.
Joint data controllers
In certain cases, we act as joint controllers together with third parties. This means that we share responsibility for the processing of your personal data with these entities.
As joint controllers, we collaborate with, among others, the following parties:
Google-palvelut: We use these services to process and store personal data in connection with customer communication, video calls, and documentation.
Google Analytics: We analyze our website's usage and improve user experience.
HubSpot: We manage customer relationships and marketing activities, collect feedback and conduct surveys among our clients, and use it to schedule and manage meetings and appointments.
Lucky Orange: We enhance site usability and analyze user experience.
Framer: We use them to design and maintain our website.
ClickUp: Personal data related to sales and customer relationship management are stored and processed on the ClickUp platform.
Slack: Communication channels in Slack for customer projects may contain personal data related to project implementation and communication.
Social media channels
Mindhive Oy uses the social media platforms Facebook and LinkedIn. These channels enable us to interact with our customers and provide a means for announcements and marketing.
Processing of personal data in social media
When you contact us via social media or use social media platforms to interact with us (e.g., by liking our page or commenting on our posts), you may share your information with the social media service provider. Please note that the privacy policies of these platforms are governed by their respective companies and are not covered by Mindhive Oy’s Privacy Notice.
Reviewing social media practices
We recommend reviewing the privacy policies of the respective social media service providers to understand how your personal data is processed on their platforms.
Transfers of personal data outside the EU or EEA
Data transfer outside the EU or EEA
In the course of its operations, Mindhive Oy may transfer personal data outside the European Union (EU) or the European Economic Area (EEA). This particularly concerns third parties such as Google, Google Analytics, HubSpot, Lucky Orange, Framer, ClickUp, and Slack.
Level of data protection and cooperation with service providers
We cannot directly ensure that all service providers outside the EU/EEA use the European Commission’s approved Standard Contractual Clauses or other equivalent data-protection mechanisms. However, we strive to select providers who comply with data-protection legislation and offer appropriate safeguards for the protection of personal data.
Our commitment and responsibility
While we aim to collaborate only with service providers that demonstrate a high level of data protection, we cannot guarantee the absolute compliance of third parties with data protection policies. We recommend that registrants familiarize themselves with the privacy practices of these service providers to understand how their data is processed and protected.
Data transfer outside the EU or EEA
In the course of its operations, Mindhive Oy may transfer personal data outside the European Union (EU) or the European Economic Area (EEA). This particularly concerns third parties such as Google, Google Analytics, HubSpot, Lucky Orange, Framer, ClickUp, and Slack.
Level of data protection and cooperation with service providers
We cannot directly ensure that all service providers outside the EU/EEA use the European Commission’s approved Standard Contractual Clauses or other equivalent data-protection mechanisms. However, we strive to select providers who comply with data-protection legislation and offer appropriate safeguards for the protection of personal data.
Our commitment and responsibility
While we aim to collaborate only with service providers that demonstrate a high level of data protection, we cannot guarantee the absolute compliance of third parties with data protection policies. We recommend that registrants familiarize themselves with the privacy practices of these service providers to understand how their data is processed and protected.
Data transfer outside the EU or EEA
In the course of its operations, Mindhive Oy may transfer personal data outside the European Union (EU) or the European Economic Area (EEA). This particularly concerns third parties such as Google, Google Analytics, HubSpot, Lucky Orange, Framer, ClickUp, and Slack.
Level of data protection and cooperation with service providers
We cannot directly ensure that all service providers outside the EU/EEA use the European Commission’s approved Standard Contractual Clauses or other equivalent data-protection mechanisms. However, we strive to select providers who comply with data-protection legislation and offer appropriate safeguards for the protection of personal data.
Our commitment and responsibility
While we aim to collaborate only with service providers that demonstrate a high level of data protection, we cannot guarantee the absolute compliance of third parties with data protection policies. We recommend that registrants familiarize themselves with the privacy practices of these service providers to understand how their data is processed and protected.
Retention periods for personal data
We retain personal data as follows:
Customer data: Customer information, such as names, contact details, and customer numbers, is retained for the duration of the customer relationship and thereafter for as long as required by law and accounting requirements.
Marketing data: If you have consented to marketing communications, we retain your information until you withdraw your consent or as long as necessary for marketing purposes.
Website usage data:
Browsing history and behavioral data on mindhive.fi: These data are generally retained for a maximum of 12 months from the date of use, unless a longer retention period is needed for analytics purposes or service improvement.
Cookie data: The retention periods for cookies depend on the type of cookie. Essential cookies are generally valid for the duration of the session, while advertising and tracking cookies may last longer, for example, up to 24 months.
Data deletion and anonymization
When personal data are no longer necessary, they are either securely deleted or anonymized so that the individual cannot be identified. We adhere to data protection legislation requirements in retaining and deleting personal data.
We retain personal data as follows:
Customer data: Customer information, such as names, contact details, and customer numbers, is retained for the duration of the customer relationship and thereafter for as long as required by law and accounting requirements.
Marketing data: If you have consented to marketing communications, we retain your information until you withdraw your consent or as long as necessary for marketing purposes.
Website usage data:
Browsing history and behavioral data on mindhive.fi: These data are generally retained for a maximum of 12 months from the date of use, unless a longer retention period is needed for analytics purposes or service improvement.
Cookie data: The retention periods for cookies depend on the type of cookie. Essential cookies are generally valid for the duration of the session, while advertising and tracking cookies may last longer, for example, up to 24 months.
Data deletion and anonymization
When personal data are no longer necessary, they are either securely deleted or anonymized so that the individual cannot be identified. We adhere to data protection legislation requirements in retaining and deleting personal data.
We retain personal data as follows:
Customer data: Customer information, such as names, contact details, and customer numbers, is retained for the duration of the customer relationship and thereafter for as long as required by law and accounting requirements.
Marketing data: If you have consented to marketing communications, we retain your information until you withdraw your consent or as long as necessary for marketing purposes.
Website usage data:
Browsing history and behavioral data on mindhive.fi: These data are generally retained for a maximum of 12 months from the date of use, unless a longer retention period is needed for analytics purposes or service improvement.
Cookie data: The retention periods for cookies depend on the type of cookie. Essential cookies are generally valid for the duration of the session, while advertising and tracking cookies may last longer, for example, up to 24 months.
Data deletion and anonymization
When personal data are no longer necessary, they are either securely deleted or anonymized so that the individual cannot be identified. We adhere to data protection legislation requirements in retaining and deleting personal data.
Registered rights
Under data protection legislation, particularly the General Data Protection Regulation (GDPR) of the EU, you as a registrant have several rights related to the processing of your personal data. These rights include:
Right to access: You have the right to obtain confirmation as to whether or not we process your personal data, and if so, access to these data.
Right to rectification: If you find that the personal data we collect are incorrect or incomplete, you have the right to request their rectification.
Right to erasure (“right to be forgotten”): You can request the deletion of your personal data, for example, when the data are no longer needed for their original purposes, or if you have withdrawn your consent and there is no other legal ground for the processing.
Right to restriction of processing: You can request the restriction of processing of your personal data, for instance, in situations where you dispute the accuracy of the data (until their accuracy is verified), or if you consider the processing to be unlawful, but do not want the data to be deleted.
Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transfer these data to another data controller.
Right to object: You have the right to object to the processing of your personal data in certain situations, such as for direct marketing purposes.
Right to withdraw consent: If the processing of your personal data is based on your consent, you have the right to withdraw this consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.
Right to lodge a complaint with a supervisory authority: Additionally, you have the right to lodge a complaint with a data protection authority if you believe that the processing of your personal data does not comply with applicable data protection legislation. In Finland, this authority is the Office of the Data Protection Ombudsman.
Exercising your rights
If you wish to exercise any of the above-mentioned rights, please contact us via email at support@mindhive.fi. We aim to respond to your requests as quickly as possible, and at the latest within one month of receiving the request.
Automated decision-making and profiling
Automated decision-making
Currently, Mindhive Oy does not engage in automated decision-making that has significant effects on registrants. Automated decision-making refers to decisions made without significant human involvement, which can, for example, affect an individual's rights and freedoms.
Profiling
We do not use personal data for profiling, which means the automated processing of personal data, for instance, to analyze users' preferences, interests, or behavior. If we decide to use profiling in the future, we will ensure that registrants are adequately informed and that all measures comply with applicable data protection legislation.
Registrant rights and complaints related to automated decision-making
Although we do not currently engage in automated decision-making or profiling, it is important to know that registrants have the right to be informed about these processes, their logic, and consequences, and to exercise their rights in relation to these processes.
Changes to the privacy policy and notification
Monitoring changes
We are committed to regularly reviewing and updating our privacy policy. This may be necessary due to changes in legislation, new data processing practices, or technological advancements. We ensure that the latest version of the privacy policy is always available on our website.
Notifications of changes
All significant changes to our privacy practices will be communicated to registrants in an appropriate manner. This can be done, for example, through a notice published on our website, an email message, or other communication channels.
Data Subject’s Responsibilities
We recommend that registrants regularly review our privacy policy to stay up-to-date on how we process your personal data. Changes to the privacy policy take effect immediately after they are published on our website, unless otherwise stated
Thank you for taking the time to review our privacy policy
Changes to the privacy policy and notification
We are committed to protecting your personal data and privacy. The purpose of this statement is to be open and transparent about how we process your personal data. We welcome feedback and questions about our privacy practices.
If you have questions about our privacy practices, wish to exercise your rights as a registrant, or need more information, please contact us:
Email: support@mindhive.fi
Phone: +358 50 569 3115
Postal Address: Mindhive Oy, Maaherrankatu 22 M 5 A, 50100 Mikkeli
Our Data Protection Officer, Suvi Ripatti, is available to answer your questions and assist you with any matters related to the processing of your personal data.
We appreciate your trust and commitment to protecting your privacy.
Monitoring changes
We are committed to regularly reviewing and updating our privacy policy. This may be necessary due to changes in legislation, new data processing practices, or technological advancements. We ensure that the latest version of the privacy policy is always available on our website.
Notifications of changes
All significant changes to our privacy practices will be communicated to registrants in an appropriate manner. This can be done, for example, through a notice published on our website, an email message, or other communication channels.
Rekisteröidyn vastuu
We recommend that registrants regularly review our privacy policy to stay up-to-date on how we process your personal data. Changes to the privacy policy take effect immediately after they are published on our website, unless otherwise stated
Thank you for taking the time to review our privacy policy
We are committed to protecting your personal data and privacy. The purpose of this statement is to be open and transparent about how we process your personal data. We welcome feedback and questions about our privacy practices.
If you have questions about our privacy practices, wish to exercise your rights as a registrant, or need more information, please contact us:
Email: support@mindhive.fi
Phone: +358 44 978 4000
Postal Address: Mindhive Oy, Maaherrankatu 22 M 5 A, 50100 Mikkeli
Our data protection officer, Ville Venäläinen, is ready to answer your questions and assist you with matters related to the processing of your personal data.
We appreciate your trust and commitment to protecting your privacy.
Social media use